Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last Updated: January 2025

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Last Updated: January 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Types of data we gather

Personal Information

Name, email, phone, date of birth, address

Transaction Data

Purchase history, payments, reward points

Usage Information

App activity, preferences, device info

Communication Data

Customer service interactions, feedback

We collect information you provide directly when registering for membership, making purchases, or contacting customer service. We also automatically collect certain information when you use our services.

2. How We Use Your Information

Purpose of data collection

We use your information for the following purposes:

  • Manage your membership account and process transactions
  • Calculate and credit reward points to your account
  • Send you personalized offers, promotions, and updates
  • Improve our products, services, and customer experience
  • Provide customer support and respond to inquiries
  • Comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell your personal information

We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who help us operate our business (payment processors, IT services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

4. Data Security

How we protect your information

We implement industry-standard security measures to protect your personal information:

  • Encryption of sensitive data during transmission and storage
  • Secure servers with restricted access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection best practices

While we take reasonable measures to protect your data, no system is completely secure. Please help us by keeping your account credentials confidential.

5. Your Privacy Rights

Control over your personal data

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Receive your data in a structured, machine-readable format

6. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email

crm@blupeacock.net

Phone

+91 422 249 0888

We will respond to your privacy requests within 30 days of receipt.